Returns & Exchanges
We want you to love your skin and your results, which is why we offer a 30-day return window for products that do not meet your expectations. Please note that original shipping fees are non-refundable and items must be at least half-full to qualify for a refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to begin the process within 30 days of delivery.
- 2.Package Your Items
Securely pack the products in their original packaging if possible, ensuring the lids are tightly sealed to prevent leaking during transit.
- 3.Attach the Label
Download and print the prepaid shipping label provided by our system and affix it clearly to the outside of your return package.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 7-10 business days.